how to list accomplishments on your resume when your job doesnt have easy measures

how to list accomplishments on your resume when your job doesnt have easy measures how to list accomplishments on your resume when your job doesnt have easy measures A reader wriesI work as a receptionist. I think Im pretty good at it. My job is basically to answer phones, take messages and relay them promptly, open and sort mail, prepare outgoing mail, schedule courier pickups, make copies, type documents, etc, when requested. My question is, what kind of things would someone with this kind of job use as an accomplishment when updating their resume? I mean, its not exactly a job that has real accomplishments to brag about. Any thoughts?Lots of people have jobs where their accomplishments dont lend themselves to easy metrics and instead are more qualitative, but that doesnt mean that you cant come up with accomplishments to list on a resumeThe trick is to think about what the difference would be between the way you perform your job and the way someone mediocre would perform it. (Now, if youre the mediocre person, then I cant help you.)For instance, maybe you unlike your predecessor keep a busy amtsstube running smoothly, completely revamped the client billing system to ensure bills are now sent out on schedule, resolved an inherited four-month backlog in three weeks, took over troubleshooting the phone system so that the I.T. department didnt have to do it, and regularly garnered unsolicited praise from callers and visitors to the office for your helpfulness.Those are all accomplishments, and they can all go on your resume.To get at this stuff, try asking yourself What did you accomplish in this job that someone else might not have? Did you make improvements or do something that got better results than your employer had been getting before? If you were asked what made you really great at your job, what would you say? What might your boss or coworkers have said made you really great? Somewhere in there are qualitative accomplishments and, ideally, a track rec ord of getting things done.